This website is run by Thurston Parish Council. We aim to ensure that as many people as possible are able to use this website. Generally that means you should be able to:
We have also tried to ensure that we have made the website text as simple as possible to understand.
Go to AbilityNet to find advice on making your device easier to use if you have a disability.
We know some parts of this website may not be fully accessible.
If you need information on this website in a different format we will happily provide it. Please contact the clerk to the Parish Council, with all such requests and we will get back to you as soon as possible:
We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or if you think we are not meeting accessibility requirements, please contact the Parish Clerk about the issue by emailing: clerk@thurstonparishcouncil.gov.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We do not currently provide a text relay service for people who are deaf, hearing impaired or have a speech impediment.
We have a public office, all face-to-face meetings can be accommodated here, this is fully accessible for wheelchair access including toilet facilities.
We don’t have audio induction loops; if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.
Please telephone 01379 232854 or email clerk@thurstonparishcouncil.gov.uk
Text or call: 07579 211938
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Many of our older PDFs do not meet accessibility standards. For example, they may not be structured so they are accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.
From September 2020 any new documents (PDFs or Word documents) loaded onto the website will include the following: Alternative text to be provided with visuals; meaningful hyperlink text added; colour not used to convey information; sufficient contrast is used for text and background colours; built in headings and styles are used; table structures to be simple with column header information.
The accessibility regulations do not require us to fix PDFs or other documents published before 23rd September 2018 if they are not essential to providing our services. For example, we do not plan to fix copies of minutes.
This website was last tested in November 2025. The test was carried out by the Clerk to the Parish Council on a non-technical/basic test. We used an approach to decide on a sample of pages to test with static content, links and pictures.
We assessed the following pages which had good examples of the items that needed testing and which can be found on this website:
A full explanation of the examples used for testing can be found by accessing this weblink: https://www.gov.uk/government/publications/doing-a-basic-accessibility-check-if-you-cant-do-a-detailed-one/doing-a-basic-accessibility-check-if-you-cant-do-a-detailed-one
Thurston Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines Version 2.1 AA standard.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations: some content when viewed on a mobile device does not always display properly, so people using a screen reader cannot always access the information. This fails WCAG 2.1 success criterion 1.1.1.
Navigation and accessing information: it is not possible to ensure the site is always accessible by all known and future screen reader technologies but we do endeavour to resolve issues to the best of our capabilities if made known to the council and resources allow.
This statement was first prepared on 4th September 2020 and updated on 25 November 2025.
For technical information about this website's accessibility and the Website Accessibility Statement from our website provider, please use this link for full details